Professional development: We provide various services to improve productivity and proficiency. We provide training that has specific objectives and measurable outcomes. To ensure the effectiveness of our training programs, we follow up with participants on their progress and performance, and if possible, work with the immediate supervisors at the client organization to get feedback. It is therefore imperative that client organizations are briefed and open to working with us to ensure the training needs of clients are met. For most of our workshops, we build in follow-up sessions in order to reinforce learning and ensure learners can apply the learning in their professional context. This is how we can be sure that the training needs that were identified have actually been met.

 

Business Correspondence: Recognize clear and concise writing styles for business, understand the limitation of each form of correspondence, format business letters of various types including request letters, refusals, complaints and proposals. Learn how to avoid common grammatical errors and to develop a professional approach to writing.

 

Office Communication: Focus on effectively communicating and influencing others, challenging the status quo and getting people out of their "comfort zones", building trust and positive relationships with others, influencing growth and change in the organization, improving decision-making abilities, learning ways to effectively see the "big picture", and creating a positive work environment.

 

Presentation Skills: To improve face-to-face presentation and public speaking skills in a variety of professional contexts, including seminars, speeches, presentations and client meetings.

 

Time Management and Planning: To understand how to effectively spend the most valuable resource, time; to choose ways to improve time expenditure; to use a self assessment inventory to identify time management problems; to prepare an Action Plan for improving time management skills, and to identify and attempt to eliminate the major time wasters.

 

Team Building for Better Results: Reduce employee turnover, reduce duplication of work and rework, improve team morale, increase efficiencies in processes, reduce office miscommunication, and increase profitability.

 

Effective Leadership Skills: Designed for managers and leaders to enhance their leadership skills to get the most from their teams.

 

Finance for Non-finance Personnel: To equip managers with adequate financial tools to analyze financial statements and financial performance. Prime areas of focus include the balance sheet, profit and loss, budgets, and key financial ratios.

 

Project Management: New ways to approach complex strategies, projects, issues and opportunities. Project managers will learn to use the tools of monitoring projects, maintaining deadlines, distance communication, distance supervision, setting goals, designing action plans, measuring success, and supervision of managing projects.

 

Problem Solving and Decision Making: Review specific tools for solving problems. Find solutions using four key steps: focusing, idea generating, decision-making, and implementing.

 

Office Management for Greater Efficiency: For office professionals to address important issues related to managing effective communication with internal and external clients, maintaining confidentiality of documents, maintaining efficient document management systems, following up correspondence efficiently and utilizing information technology and other options to improve efficiency.

 

People Management: Equips managers and leaders with key skills in people management, including performance appraisals and performance management, team building and motivation, coaching, supervision and monitoring skills.

 

Organizational Skills: Effective organizational skills are an important tool for efficient and productive working lives. They provide structure, they create a semblance of order and they reduce daily stress levels. This workshop builds key skills in time management, office organization, and management information systems.

 

Excellence in Customer Service: For companies who want to create a culture that builds loyal relationships with their customers and a better environment for their employees.

 

Follow-up Documentation and Feedback: we award all participants with personalized certificates on completion of the program and a detailed individual report on performance. At the conclusion of a corporate training program, organizations receive a summary report, attendance data, and evaluation feedback.